Cookie Policy
How Hollywood Vault uses cookies and similar tracking technologies on our website and mobile app.
Last Updated: January 2026
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or smartphone) by websites you visit. They are widely used to make websites work efficiently and to provide information to site owners. Cookies allow websites to remember your actions and preferences over a period of time, so you don't have to re-enter them every time you visit.
In addition to cookies, this policy also covers similar technologies including web beacons (also called pixel tags or clear GIFs), local storage, and device fingerprints. These technologies function similarly to cookies and are used for the same purposes.
This Cookie Policy should be read alongside our Privacy Policy, which explains how we handle your personal information more broadly.
2. Types of Cookies We Use
We use four main categories of cookies on our website and mobile application:
Strictly Necessary Cookies
These cookies are essential for the website to function. They enable core features like secure login, session management, and fraud prevention. You cannot opt out of these cookies.
Examples
Preference Cookies
These cookies remember your choices and preferences, such as language, display settings, and whether you have accepted cookies. They enhance your experience but are not required for core functionality.
Examples
Analytics & Performance Cookies
These cookies collect anonymous information about how visitors use our website, helping us improve site performance and user experience. The data is aggregated and cannot identify you personally.
Examples
Marketing & Targeting Cookies
These cookies are used to deliver advertisements relevant to you and your interests. They may be set by us or our advertising partners and track your visits across websites.
Examples
3. Purposes of Use
We use cookies and tracking technologies for the following specific purposes:
- Authentication & Security: To verify your identity when you log in, maintain your session, and protect against fraudulent access to your account
- Account Functionality: To remember your account preferences, display settings, and personalize your dashboard experience
- Fraud Prevention: To detect suspicious activity, device fingerprinting, and prevent unauthorized transactions
- Analytics: To understand how visitors interact with our website, identify usability issues, and measure the effectiveness of our content
- Performance Optimization: To balance server load, route traffic efficiently, and ensure fast page load times
- Marketing: To show you relevant advertisements on our website and on third-party websites, and to measure the performance of our marketing campaigns
- Regulatory Compliance: To maintain records required by financial regulations and to demonstrate compliance with legal obligations
4. Third-Party Cookies
In addition to our own cookies, we may use third-party cookies set by trusted partners. These include:
- Google Analytics: For anonymous website usage analytics. Google does not use this data to personally identify you.
- Google Ads & Meta (Facebook) Pixel: For conversion tracking and ad retargeting on third-party platforms
- Cloudflare: For DDoS protection, bot mitigation, and content delivery network (CDN) services
- Stripe & payment networks: For secure payment processing and fraud detection during transactions
- LinkedIn Insight Tag: For B2B marketing attribution and audience measurement
Third-party cookies are governed by the respective privacy policies of those providers. We encourage you to review their policies for more information about how they use cookies.
5. Managing Cookies
When you first visit our website, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time:
- Click the "Cookie Preferences" link in the footer of any page
- Use the settings menu in our mobile app under Privacy > Cookie Settings
- Clear your browser cookies and revisit our site to see the consent banner again
Your cookie preferences are stored for 12 months. After that period, you will be asked to re-confirm your choices.
6. Browser Controls
Most web browsers allow you to control cookies through their settings. You can typically:
- Block all cookies from being set
- Block third-party cookies only
- Delete existing cookies from your device
- Set your browser to notify you when a cookie is being set
- Use private/incognito browsing mode to prevent cookies from being stored
The exact method varies by browser. Here are links to cookie management help for popular browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
7. Impact on Your Experience
If you choose to block or delete cookies, some features of our website and mobile app may not function properly. Specifically:
- You may need to log in again each time you visit
- Your preferences (language, theme) will not be remembered
- Some pages may load more slowly
- You may see less relevant advertisements
- Certain fraud-prevention measures may require additional verification steps
- Analytics data will be less complete, which may affect our ability to improve our Services
Strictly necessary cookies cannot be disabled, as they are required for the website to function securely.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will notify you of material changes by posting the updated policy on our website. The "Last Updated" date at the top of this page indicates when the policy was last revised.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Hollywood Vault Privacy Office
Email: privacy@hollywoodvault.com
Phone: 1-800-VAULT-PI (1-800-828-5874)
Mail: Hollywood Vault, Inc., Attn: Privacy Office, 6801 Hollywood Boulevard, Los Angeles, CA 90028
Manage your cookie preferences anytime from the footer.